Due to the unique nature of our services and the fact that mobility devices require installation, please contact a service representative by phone, 24 hours a day at 866-225-4284 to reserve a vehicle with such devices. Always check the vehicle before exiting to ensure you have all of your belongings and that the vehicle is clean and fueled. Fill the tank with regular unleaded gasoline and then return the fuel card where you found it. Restrictions apply. Review your program page for specific information. Once you log-in to the app, youâll enjoy the following: - Automatic geolocation to find vehicles closest to you, - Create, modify or cancel reservations in just a few clicks, - View current rental or extend your reservation. What do I do? Failure to return the vehicle with a minimum Â¼ tank of fuel or a lost fuel card could result in a fee. You can join by visiting your organizationâs location page or via a link provided by your employer. Contact us for more information. Social distancing protocols are implemented as passengers board, ride and depart from our shuttle buses. We will evaluate your organizationâs needs and suggest specific car models that best fit your business. What do I bring? Typically in major cities. We develop custom programs for businesses, governments and universities based on your organizationâs size, needs and goals. At 2pm you adjust your reservation to end at 4pm. You will be responsible for time up to 5pm, three hours after the time you made the change. Please note that the receipt must be final and include the date and gallons purchased. Family and multi-driver memberships are available in some locations. Smoking in all of our rental vehicles is prohibited under all circumstances. Subscribe with Enterprise. Customers who have booked a rental through a third-party are encouraged to contact that party directly to understand their policy. Hold your membership card over the sensor on the windshield until the doors lock. In the event of a breakdown, flat tire or other problem, Due to the unique nature of our services and the fact that mobility devices require installation, please contact a service representative by phone, 24 hours a day at, Always check the vehicle before exiting to ensure you have all of your belongings and that the vehicle is clean and fueled. Yes. No matter when or where you want to start your next adventure, when you're ready, we're readyÂ with clean, sanitized vehicles and a low-touch rental process. Noâthere is a fine for smoking in our vehicles. How does car subscription work? Philadelphia: Vehicles are not equipped with E-ZPassÂ® toll passes. Please, If the vehicle is damaged during your reservation, you may be responsible for a damage fee. At Enterprise Cleaning Corporation, we provide personalized cleaning services. Sorry, we have no results matching ''. Car sharing is the perfect complement for your on-the-go lifestyle. If sharing cars with the city, please refill the gas tank when it hits Â¼ full during your car sharing period. Your rental ends when this step is complete. These cleaning fees can be very high so it pays to use a checklist so you don't miss anything. It didnât disclose the fee, but typical cleaning fees range between $50 and $100. In the unlikely event you need to purchase fuel on your personal credit card and need to be reimbursed, you can upload your fuel receipt online, or via our mobile app within 30 days of purchase. (Ex: You have a reservation from 11am â 9pm. Learn more about ourÂ Complete Clean Pledge. In some markets, you may purchase additional coverage options for your hourly or daily rental, or even to cover you for the year. Please visit your program page for exact details. Review your, Call the police before leaving the scene to make a report and, if available, fill out the accident checklist found in the glove box. The credit card you provided on your application, Proof of current address (ex. Because business accounts are customizable, it depends on your specific program. Once your membership has been approved, youâll receive an email confirmation. Visit your. Returning the vehicle late or extending after your reservation has ended will incur a penalty. Any miles over your limit will be charged at a low per-mile rate. Check your program page for your rate planâs mileage limit and per-mile charge. Contact us immediately so we can make arrangements to remove the unauthorized vehicle and give you directions on where to park. Members can rent a vehicle for an hour, a day, or overnight. Browse Selection Link opens in a new window Value Your Vehicle Link opens in a new window Are rental vehicles available for frontline responders? Enterprise CarShare is committed to providing mobility options for our customers with disabilities. Go mobile with our Enterprise CarShare app. The member is responsible for paying for all traffic or parking tickets while using an Enterprise CarShare vehicle. We were renting a 3 bedroom, 1 level house. Find a program near you and sign up on the Enterprise CarShare site. ©2020 Enterprise CarShare, Enterprise and the âeâ logo are registered trademarks of Enterprise Holdings, Inc. All other marks are trademarks of their respective owners. A cleaning fee of up to $250 will be charged if evidence of smoking is found. Log in to your account using the desktop site and navigate to the 'My Account' tab where your account and billing information is stored. My license is due for an annual review, but I have a temporary license because I just renewed it. High-touch areas of our shuttles are cleaned and sanitized using a disinfectant frequently between trips. If you are in an accident with another vehicle, we will respond to claims from other parties up to the limits required by the state and as described in the terms and conditions of your application. Looking to rent a car? Find a location near you. Update August 5, 2020: National Car Rental now requires face coverings inside all its locations. Who is responsible for filling the gas tank? Please remember to leave the vehicle ready for the next member: Ending your reservation may differ depending on your program and location. When prompted, enter the vehicle mileage from the odometer and your unique fuel PIN. While we are accepting reservations from any branch location on the web or by phone, we have limited our physical locations by consolidating operations to centralized branches. Enterprise Car Hire Cancellation and Change Policy ... surcharges, or underage fees. We have an assortment of vehicles ranging in class from Economy to Luxury, with availability varying by location. When you arrive at your reserved vehicle, place your membership card over the sensor on the driverâs side windshield until you hear the doors unlock. Exit the vehicle. Is smoking allowed? Fuel is included! Starting at the time you notify us of your early return, you are responsible for up to three hours of your canceled time. If using an Enterprise CarShare owned toll pass box, you will be billed for the cost of the toll after the reservation, plus any administration fee that occurs. How do I sign up as a member on my employer's account? Additional products can be added such as child seats, navigation, coverage products, additional drivers, one way charges or cross border charges. When the card arrives, youâll be on your way! Enterprise has the worldâs largest and most diverse fleet of vehicles. Fill the tank with regular unleaded gasoline and then return the fuel card where you found it. Car Collection by Enterprise? Contact us today and learn about how we can help your organization save time, save money, reduce emissions and be a leader in your community. Click here for instructions on how to view additional markets. Do you offer corporate or school affiliated programs? Fuel reimbursements must be requested using the Fuel Reimbursement Form on the desktop site or the mobile app within 30 days of purchase. No; How much is the cleaning fee? To help enhance safety for you, our employees and our community, face coverings are required inside our facilities. If you plan to return your vehicle earlier than expected, simply shorten your reservation online, with our app, or by phone. Check your, Cars are parked in designated spots on the street or in a lot, close to where you live and work. Disclosure of cleaning fees varies. Options are available. Policy: The Federal Motor Vehicle Safety Act requires auto manufacturers to send a notice of any safety recall to vehicle owners. Some rental car companies charge a fee if you do not show them a receipt for your fuel purchase. Some rental car companies require that pets be in an approved carrier while in the car. Please call us to notify us of the accident immediately so that we can create a report of the information you collect and assist you in any way possible. Mobility devices including left hand controls with spinner knobs, left foot accelerators and pedal extenders are available at no additional charge. Enterprise is committed to providing a safer work environment during this challenging time and continues to monitor the situation, implementing additional safety measures as needed. First, review our member eligibility policy carefully: International Driversâ Licenses Accepted! But, sometimes you need a car. See how other companies did it by viewing our case studies. While we look forward to continuing to serve you during this time, we recognize some travel plans may change. We never stop looking for ways to enhance cleanliness and safety. If there's no reservation right after yours, we can extend your reservation without a problem. Are instructional permits or temporary licenses permitted? If the member using the vehicle after you reports that the vehicle was left in an unacceptable condition, you may be assessed a fee. A former manager in the Enterprise fleet sales division has a guilty conscience to unload at your feet. This cost is passed on to the driver as a cleaning fee or valeting fee. Please refer to the Terms and Conditions on your program page for restrictions. Weâre available 24/7. Depending on your program location and membership, reservations may be charged when you book or at the time of your reservation. The card on file must be a major credit card and must be in the name of the primary member (account holder). This includes baggage racks, door handles, and seat backs. How can I retrieve personal belongings I left in the car? 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